LOGIN

Close
Exclusive for employees of Tata companies only.
Email
Password
Email
New to the website? Please register

CUSTOMER CENTRICITY

Customer Testimonials

Customer Testimonials

The most important contribution by TBExG in our journey towards Customer Centricity is your ability to bring to the centre
of the decision-making process the confluence of three important pivots: the most important being the Voice of the
Customer and the detailing of the customer experience circle, followed by benchmarking pertinent competition and
finally the Voice of Employees and the Culture survey. This, along with a comprehensive action planning exercise and implementation support through joint reviews, I am sure will not only enable and make our journey towards customer centricity effective but also provide our brand and business sustainable distinctiveness in the market place.
  Tata Housing
 

CUSTOMER CENTRICITY